Jeremy Hartnett, Parkwood Place Condominiums
Gym looks amazing... the guys today did a fantastic job setting up, as well as removing the old equipment.
Had a couple owners stop by and they were impressed.
Thanks for everything with this, big visible investment in our community we have needed for a long time.
Jeremy Hartnett, Parkwood Place Condominiums
Maiden Police Department
Officer Tracey Ledford just called to let us know how great Matt was from the beginning and how helpful he was through the whole process.
He also stated that Mikie and Nathan were great as well and how they worked diligently to complete the installation in a professional manner. He also said that Mikie & Nathan were so good that he felt they deserved a raise or something.
Officer Tracey Ledford, Maiden Police Department
William Dang, Residential Customer
"I’m really impressed with the service Barrett and Christine have provided. You guys are awesome and will definitely do business with you in the future. Have a great week!"
William Dang, Residential Customer
Siani - Metropolis Condominiums Fitness Committee Member
Thank you for our wonderful gym. Everyone loves the new equipment.
If I don't see you today, these are for you; almond cookies and orange spice molasses cookies. Enjoy!
Robyn Siani - Metropolis Condominiums Fitness Committee Member
Yovy Gonzalez, Metropolis Condominiums
From a management standpoint, Chris and his team were an ideal vendor to work with on our project. They were responsive, punctual, and even arrived at 6 AM for our fitness center install to accommodate our install. Great team, great product, great results. We couldn't have asked for more and would recommend them wholeheartedly!
Yovy Gonzalez, Metropolis Condominiums
Robyn Siani - Metropolis Condominiums
Innovative Fitness did such a wonderful job with our cardio suite, that we asked Chris Conti and his staff to come back and upgrade our weight machines. Our high rise condominium presents many challenges to even the most experienced contractors -- we have an overbooked service elevator and no street parking. The installation crew showed up on time and finished early. When they were done, they left the place looking like a beautiful showroom. We wanted a commercial level fitness center but we didn't have the budget for it. Chris strategically mixed commercial and light commercial pieces to give us a gym that will rival our competition when the real estate market finally softens in our area. Although our budget was modest, Chris provided the same impeccable service he gives to his commercial multi-million dollar clients. Innovative Fitness was great to work with and their service doesn't just stop with equipment sales and installation. They have been terrific about providing warranty service in a timely, efficient manner.
Robyn Siani, Metropolis Condominiums Fitness Committee Member
Thank you for your kind words Robyn. It was a pleasure to work with you and the staff at Metropolis Condominiums. We hope you enjoy your new fitness center.
Innovative Fitness
It's easy to give a good review when everything goes right, as was the case with our cardio suite installation. When something goes wrong, that's when the content of your vendor's character is revealed. During out strength suite installation, two pieces were delivered with serious problems. Although Innovative Fitness installers did everything in their power to make the equipment work, we decided that we wanted it replaced. When we called Chris to discuss the matter, Chris had already selected better equipment for our review and approval. He then arranged for the replacement pieces to be delivered very quickly at no extra cost to us. Chris and his staff went above and beyond the call of duty to make things right for our community. It is for this reason that I amending my review: you can count on Innovative Fitness to given you excellent service no matter what happens.
Robyn Siani, Metropolis Condominiums Fitness Committee Member
Metropolis Condominiums
I am writing this letter to let you know how much I appreciate and strongly recommend Chris Conti of Innovative Fitness. I first met Chris when he came to photograph our condominium fitness center and prepare a bid for its upgrade. He took the time to introduce himself and encouraged me to express my opinions about what qualities and features needed to be retained in a future upgrade. This approach in itself is very unusual, as vendors usually focus on the requirements of the management company and the board it serves, rather than the end user community.
When I later served as coordinator for the bidding process, I got the opportunity to meet and work with Chris again. Although our project was very small (less than $50K), Chris took our concerns seriously and treated us as if we were the only customers who mattered. We generated an RFP, which may have seemed silly for a purchase this small, but he answered all of our questions. We asked for references and the ability to view the equipment in a venue similar to ours. He provided all that we requested and more. When there was disagreement regarding the AV package, a requirement added late in the bidding and evaluation process, he provided us with several options that were unique and designed to stay within our meager budget. Chris handled everything we asked of him with tact, patience and kindness.
It is this experience with Chris that has earned both my endorsement and deep respect. Our board hasn't made a decision yet, but Innovative Fitness is our vendor of choice. No matter what our board decides with regard to the final equipment configuration, I believe that Chris will ensure that the installation goes smoothly.
Robyn Siani, Metropolis Condominiums Fitness Committee Member
The Dilweg Companies - Atlanta Region
"Wanted to express my appreciation to you. Great job in recommending an optimal equipment solution that absolutely gets the best bang for the dollars spent. Really liked the upgrades you suggested from our initial draft. Believe that will be one of the best $25k investments we will make on the project. Kudos!! Very satisfied client…."
Jerry Banks, The Dilweg Companies, SVP - Atlanta Region
Kent Smith at Berkshires at Lenox Park
“The technician is very professional, polite, and knowledgeable. Kudo’s for a great team member.”
Kent Smith, Berkshires at Lenox Park
Conrad, we think you are a great team member too!!!
Thank you for providing excellent customer service and setting the perfect example of our mission statement:
To strive for excellence while exceeding our clients’ highest expectations.
Innovative Fitness
CBRE | Global Workplace Solutions - McKesson
The install team is what truly made this project come together. The guys were very professional and the team lead, Demetrius, ensured all flooring and equipment were ready for the grand opening. They took pride in their work and it clearly showed. Much thanks to Innovative for providing a great install team!
Katie Silva, CBRE, Assistant Facilities Manager