With the help of Rico at True Fitness and the prompt service of Innovative Fitness’s Service Technician Conrad (who was timely, knowledgeable and polite), my machine is finally up and running again. I appreciate all efforts on my behalf. I would be pleased as a manufacturer to have a company like Innovative and their staff representing my product. I appreciate your excellent customer service level and that you stand behind your product.

-Ellen McNeel, CFO Managing Partner, All Real Estate Services LLC