Providing The Nation's Premier Fitness Solutions
I am writing this letter to let you know how much I appreciate and strongly recommend Chris Conti of Innovative Fitness. I first met Chris when he came to photograph our condominium fitness center and prepare a bid for its upgrade. He took the time to introduce himself and encouraged me to express my opinions about what qualities and features needed to be retained in a future upgrade. This approach in itself is very unusual, as vendors usually focus on the requirements of the management company and the board it serves, rather than the end user community.
When I later served as coordinator for the bidding process, I got the opportunity to meet and work with Chris again. Although our project was very small (less than $50K), Chris took our concerns seriously and treated us as if we were the only customers who mattered. We generated an RFP, which may have seemed silly for a purchase this small, but he answered all of our questions. We asked for references and the ability to view the equipment in a venue similar to ours. He provided all that we requested and more. When there was disagreement regarding the AV package, a requirement added late in the bidding and evaluation process, he provided us with several options that were unique and designed to stay within our meager budget. Chris handled everything we asked of him with tact, patience and kindness.
It is this experience with Chris that has earned both my endorsement and deep respect. Our board hasn’t made a decision yet, but Innovative Fitness is our vendor of choice. No matter what our board decides with regard to the final equipment configuration, I believe that Chris will ensure that the installation goes smoothly.
Robyn Siani, Metropolis Condominiums Fitness Committee Member
“Wanted to express my appreciation to you (Tasha Rabold). Great job in recommending an optimal equipment solution that absolutely gets the best bang for the dollars spent. Really liked the upgrades you suggested from our initial draft. Believe that will be one of the best $25k investments we will make on the project. Kudos!! Very satisfied client….”
Jerry Banks, The Dilweg Companies, SVP – Atlanta Region
“The technician is very professional, polite, and knowledgeable. Kudo’s for a great team member.” – Kent Smith at Berkshires at Lenox Park
Conrad, we think you are a great team member too!!!
Thank you for providing excellent customer service and setting the perfect example of our mission statement:
To strive for excellence while exceeding our clients’ highest expectations.
The install team is what truly made this project come together. The guys were very professional and the team lead, Demetrius, ensured all flooring and equipment were ready for the grand opening. They took pride in their work and it clearly showed. Much thanks to Innovative for providing a great install team!
Katie Silva, CBRE, Assistant Facilities Manager
Innovative Fitness came highly recommended from a friend that had previous experience with using them. Our company was redoing their entire gym. We were removing all of the old equipment and flooring and replacing it with new equipment and subsequent flooring. Tasha was very organized and knowledgeable of the fitness industry. We had a choice between 3 vendors and she was the most impressive. She was always very prepared. She was very diligent in responding to emails and always had answers for our various and numerous questions.
Tasha provided recommendations and a design that best fit our needs. She worked within our budget and provided the most bang for our buck. I feel like we got the best equipment for our budget, and an incredible work out facility from top to bottom. We were highly satisfied. The employees within our company are completely satisfied and excited about our new gym.
The installers were absolutely the best. They were very professional, courteous, hardworking, and a pleasure to work with. They went above and beyond to confirm customer satisfaction.
Any business that wants to work with a quality staff in enhancing or creating a state of the art work out facility would benefit from working with Innovative Fitness. I would highly recommend them and provide examples of how they are tops in the business.
– Trent Shemwell, McKesson Corp. Director Technology Projects
I just want to tell you Thank you! I really love my new gym flooring.
Again, Thank you
-Glenn Andrews – Personal Trainer
Your guys delivered and set up our Quantum functional trainer today. They did a great job. They were very friendly and courteous. I really appreciate the close attention they gave putting on new cables and lubricating all the moving parts. Having good employees like this is what make a business go from good to great. I know! I ran my own drugstore for 20 years and the right employees make all the difference in the world.
–Robert and Barbara Harrell – Residential Installation
I really like dealing with the folks at Innovative Fitness. I just recently purchased a Stairmaster Guantlet for my home, and Innovative Fitness gave me a price that was considerably lower than everyone else I checked with. I also liked the level of professionalism that I received from, Chris Conti. There was no high-pressure for me to buy and Chris made sure that he answered all of my questions and concerns before I made the purchase. Buying from Innovative Fitness has been a great experience for me and I will definitely recommend them to others. That's for sure!
–Allan Miles – Residential
-Milford Jordan Fire Chief Montgomery Fire/Rescue, City of Montgomery, Alabama
Our students have responded with enthusiasm over the installation of 36 FreeMotion Incline Trainers at the Mizzou Student Rec Complex. These newest FreeMotions have provided our Tigers with a whole new array of workout
options. As a result, the new equipment has immediately become the first choice for cardio for our students. And the equipment has been running hot ever since they rolled in the door!
Thank you, FreeMotion — your product is Tiger Tough and Mizzou Strong!
-Diane Guse Dahlmann Executive Director Mizzou Rec Services & Facilities Mizzou Aquatic Center University of Missouri
Ashley and Conrad
for helping BLAST out!!! You guys are truly
the bestin the BUSINESS!!
-the message was attached to a beautiful flower arrangement sent from BLAST
I wanted to express what a pleasure it was working with Innovative Fitness. Their ideas, responsiveness, and implementation were far beyond the industry norms and even my own expectations. They were able assist us with selecting the best fitness equipment for our facility by utilizing their understanding of the Fire Fighter Protocol while staying within our limited budget and space. Working with a company who understands and accommodates our specific needs with innovative designs and ideas has been incredible. I am pleased by the sales team’s attentiveness and knowledge of our industry. The continued maintenance after the sale from Innovative’ s professional in-house service department has been helpful and allowed our facility to stay up and running without interruption.
–Roy Acree, Fire Chief & Director, Emergency Management | Smyrna Fire and Emergency Management
While performing Preventative Maintance-" The technician, George, was dedicated and thorough, you are lucky to have him."
Chuck Trippe Director of Facilities, inComm
I have been working with Innovative Fitness for more than a year and the service is phenomenal. You are not just working with a corporation that ignores your needs. Innovative will send a personal sales rep and fitness expert to address all your needs. When my company decided to update our fitness center, everything from layout, flooring and equipment purchases were my responsibility. I was quite overwhelmed and did not have an idea where to start. Matt from Innovative was able to uncover our property needs with ease and professional excellence. Innovative offered the best price among their competitors and delivered a quality product. To date, our new floors, new equipment and layout redesign is amazing. It has added value to our community and the resident’s love it.
-Tyrell Murray, Community Manager, Bell Lenox Park Apartments
Innovative indeed! Your company has enriched our property and elevated our fitness game! Thank you. 🙂
-Paris Yandall, Assistant Property Manager, Charlestowne Apartment Homes, Fogelman Management Group
IFS helped us create a fitness new concept layout from a drawing on a piece of paper to a 3D image to REALITY! What we created will FLIP THE INDUSTRY! JAM!
-Mike JAM Prosnick, Founder & CEO of Just About Me Fitness (JAM.FITNESS)
With the help of Rico at True Fitness and the prompt service of Innovative Fitness’s Service Technician Conrad (who was timely, knowledgeable and polite), my machine is finally up and running again. I appreciate all efforts on my behalf. I would be pleased as a manufacturer to have a company like Innovative and their staff representing my product. I appreciate your excellent customer service level and that you stand behind your product.
-Ellen McNeel, CFO Managing Partner, All Real Estate Services LLC
…It's not often that you received such superior customer service when dealing with suppliers. Everything, from product, the design, to the installation exceeded our expectations.
Melissa's, assistance with the Power Blocks and flooring was also 'above and beyond.' Often it’s hard working with so many moving parts (suppliers, customers, in-house staff) but she did an outstanding job as well…
Mitch Jordan, Athletic Director Mount Paran Christian School
Travis Mozingo, Director of Athletic Performance
On behalf of Roswell Football we would like to thank you and Innovative Fitness for helping create a fantastic weight room facility. Every stage from the planning, to the layout, to the equipment itself has been wonderful. It is obvious that Innovative Fitness had their customers as top priority. Thanks so much for everything you guys have done!
– John Ford, Roswell High School Head Football Coach
Thank you for all of your help and for all the hard work you and your employees do! Conrad is awesome! I really enjoy working with him!
-Tonya Medders, Berry College